20|20 - Charlotte

20|20 - Charlotte

2102 Cambridge Beltway Dr.,
Suite B
Charlotte, NC 28273

: 704.494.7873
P2: 704-587-0028
FX: 615-829-8395
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Susan Brelewski
Facility Director
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Jessica Wilson
Assistant Facility Director
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Business Type
  • Data Collection - Qualitative
  • Focus Group / Qualitative Facility
  • Full Service
  • Online Research Services
  • Qualitative Consultant/Moderator
  • Technology Provider
  • Transcription Services
Data Collection Methodologies
Qualitative/Recruiting Services and Facilities
• Focus Group Facility
• Home Use Test/Product Placement
• In-person Moderation/Analysis
• Online Focus Group Hosting/Moderation
• Recruiting
• Transcription Services
• Video Conferencing Services
• Video Streaming Services
• Viewable In-Depth Interviews (IDIs)/Dyads/Tryads/Mini-Groups
Interviewing Specialties by Audience
• Consumer Products/Services
• Mock Jury/General Opinion
Related Services & Providers
• Biometrics/Neuromarketing Equipment
• Online Interviews/Discussions/Diaries Software
• Optical Scanning Equipment
• Research Reporting/Analysis


20|20 Facilities- Charlotte effortlessly blends big city appeal with small town charm. A well-established market and national hub for banking and finance, the city boasts a population representative of both the regional south and broader country. Charlotte is easily accessible by direct flight from more than 60 cities, and the facility is just 15 minutes from the airport, making it hassle-free to get in and out when your research swings south. Serving the industry since 1986, 20|20 is your trusted, highly rated fieldwork partner in Charlotte with the quality metrics and top-notch amenities to back it. From cutting edge-technology (including streaming, eye tracking, facial coding, usability testing and more) to high-end hospitality services and one of the most experienced teams in the industry, we've got everything you'd want in a facility. Also offering complete online qualitative software and services, as well as nationwide recruiting. See our other locations Nashville, TN and Miami, FL.

Recruiting Services
Recruit for: focus groups
central location studies 
Recruiting in-house: 15+ recruiters on staff 
Database available: 37,700+ names
Opt-In for:  
Recruit for:  
Study Types Recruit for: consumer
ethnography, mock trial, usability, ideation, other offsite
Description: We partner to understand objectives and apply that knowledge to our unique high-touch recruiting process, drawing from our large, growing panel. Our quality and fill rates speak for themselves.
Focus Group Services
Facility Location: office building  
Miles from Airport: 10  
# Rooms: 5 focus group rooms
Internet Access: Yes  
Usability lab: Yes  
Focus Group Moderators: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 20 ' x 20 ' - 24 seats
Room 2: 20 ' x 20 ' - 24 seats
Room 3: 20 ' x 20 ' - 24 seats
Room 4: 30 ' x 20 ' - 50 seats
Room 5: 19 ' x 14 ' - 20 seats
Description: In this accessible, representative market, our location offers a full-service kitchen and five spacious rooms. Experienced staff takes care of the logistics so you take care of the research.
Research Software
Communities: QualBoard  
Mobile: QualBoard