Adelman Research Group-A SurveyService Company


1911 Sheridan Dr.
Buffalo, NY 14223

: 716-876-6450
P2: 800-507-7969
FX: 716-876-0430
EM: Send Email


Susan Adelman‚ PRC

James Bachwitz‚ PRC
Vice President

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Business Type
  • Data Collection - Qualitative
  • Data Collection - Quantitative
  • Data Processing
  • Field Management
  • Focus Group / Qualitative Facility
  • Full Service
  • Online Research Services
  • Online Surveys
  • Qualitative Consultant/Moderator
Data Collection Methodologies
Qualitative/Recruiting Services and Facilities
• Focus Group Facility
• Test Kitchen Facility


Adelman Research Group-A SurveyService Company is a leading provider of Market Research solutions for the Healthcare and Wellness, Consumer Goods, Financial, and Industrial/Manufacturing sectors, and provides Knowledge, Insights, and Analytics to drive growth, innovation and change. ARG specializes in Customer Satisfaction, Market Assessments, Needs Analysis, and Product Development research, and is a link to the Voice of the Customer utilizing traditional and emerging Quantitative and Qualitative methodologies.

The ARG InsightCenter™ includes Focus Group, Test Kitchen, Sensory and Usability Testing facilities.

ARG also provides respondent recruitment, field management services for focus groups, proprietary panel development, IDI’s, online research, and product testing.

Our extensive experience and outstanding staff provide the elements required of a trusted research partner.

Central Telephone Facility
# Stations: 30
International Coverage: Yes
CATI Stations: 30 with Proprietary software
In-House Tabulations: Yes
In-House Programming: Yes
Recruiting Services
Recruit for: focus groups
central location studies 
Recruiting in-house: 15 recruiters on staff 
Database available: 50,000 names
Opt-In for: consumer  
Recruit for: own facility
client off-site location 
Study Types Recruit for: consumer
Healthcare, Financial, C-level Executives
Description: Outstanding recruiting services for in-person, online focus groups, IDIs, usability studies and ethnographic research.
Focus Group Services
Facility Location: office building  
Miles from Airport: 12  
# Rooms: 1 focus group room
Internet Access: Yes  
Usability lab: 12-20 PCs with internet access  
Test kitchen: Yes
Focus Group Moderators: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 14 ' x 27 ' - 15 seats
Description: The ARG InsightCenter™ includes outstanding Focus Group, Test Kitchen, Sensory and Usability Lab testing facilities designed to accommodate any type of research study.
Central Location Testing Facility
Test Kitchen: Yes 
Viewing Capabilities: Yes
Computer/tablet/devices: 30 computer/tablet/devices with Proprietary software
Internet Access: Yes
Description: Large multi-purpose facility able to accommodate any type of equipment or set-up required. Outstanding Test Kitchen, Usability, Sensory Testing and Product Testing facility.
Research Software
Computer-Assisted Personal Interviewing (CAPI): Proprietary  
Computer-Assisted Telephone Interviewing (CATI): Proprietary  
Mobile: Proprietary  
Panel: Proprietary  
Project Management: Proprietary  
Statistical Analysis: SPSS  
Tabulation: WinCross  
Web Survey (CAWI): Proprietary