Alta360 Research Inc.

Alta360 Research Inc.

Headquarters
1690 Woodlands Drive
Suite 103
Maumee, OH 43537

: 419-535-5757
FX: 419-535-5646
EM: Send Email

Contacts

Stanley Hart
President & CEO

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Anthony Minao
VP Operations
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Steve Heintzelman
VP of Sales and Marketing
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On the Web


www.alta360research.com
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Business Type
  • Data Collection - Quantitative
  • Data Collection - Quantitative
  • Field Management
  • Online Research Services
  • Online Surveys
  • Research Supplier / Provider
  • Supplier / Provider
  • Technology Provider
Specialties
Data Collection Methodologies
Quantitative
• Telephone Data Collection
Off-Site/Remote Interviewing
• Field Auditing
• Mystery Shopping
• Off-Site/Remote Intercepting
• Store Auditing/Demos/Distribution Checks
Quantitative Data Collection Services
• Design & Analysis
• Interactive Voice Response (IVR)
• Internet/Web Based Surveys
• Questionnaire Design
Related Services & Providers
• Field Management
• Research Reporting/Analysis
• Videotaping/Production/Editing
Research Methods
• Business-to-Business
• Intercepts

 

Description
Founded in 1974, Alta360 Research has been at the forefront helping clients of all types deliver Great Customer Experiences. We’re specialists in operational feedback and customer experience measurement products for Fortune 200 companies. But Alta360 Research is more than a collection of products and services. Our Circle of Quality approach is a comprehensive solution to your operational and customer service challenges, based on more than 40 years' experience learning what produces the best return on investment.

Alta360 Research data-collection modalities include online, telephone and on-site, and we complete well over 300,000 site visits each year through our comprehensive network of Independent Contractor Evaluators and Mystery Shoppers.

Once the data is collected, we help you put it to work with our Celestial Reporting and Analytics platform. Offering both desktop and mobile options, Celestial Reporting and Analytics lets you identify your strengths and immediately see where there are opportunities for improvement. The result? You have the data-driven insights you need to correctly focus your resources and stay ahead of the competition.

Central Telephone Facility
# Stations: 50
In-House Tabulations: Yes
In-House Programming: Yes
Off-Site/Remote Interviewing
In-Store Audits: Yes  
Remote/Field Interviewing: For On-Site Assignments & Mystery Shopping
Description: Alta360 Research is one of the fastest-growing providers of mystery shopping and field audits in the United States, accounting for in excess of 300,000 inspections each year.