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• Text Analytics Software
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Ascribe’s Intelligence Platform categorizes verbatim comments quickly and easily, reducing analysis time and increasing productivity. With technologies powered by the most advanced AI, machine learning and NLP, our industry-leading solutions — coding management system, text analytics solution, and experts who complete your projects for you — can help deliver your business goals. Founded in 1999, Ascribe processes millions of comments each week for the world’s largest market research firms, corporate researchers and customer experience professionals. Ascribe’s outstanding Customer Support and Training team helps ensure clients are leveraging the solutions to meet their business needs.

CX INSPECTOR WITH X-SCORE is a customizable and feature-rich text analytics tool which analyzes open-ended comments quickly and easily, uncovering key insights. X-Score provides a customer satisfaction score directly from verbatim responses and identifies the key drivers to increase satisfaction and loyalty.

SERVICES is a global team of verbatim experts who complete your market research projects on-time, first-time-right, with high accuracy. Services offers comprehensive and customized full-service coding, translation and text analysis, and delivers customized reporting and automated downstream data integration. Our new AI Classification Service will categorize your verbatim comments in 24 hours.

CODER is a semi-automated verbatim comment coding management system which helps deliver high-quality results to the customer faster, with improved cost efficiencies and a better experience. Coder also offers a new automated code book builder, AI Coder.

ILLUSTRATOR is an interactive visualization tool that transforms structured and unstructured data into an array of images in real time, from simple charts to detailed reports, as well as comprehensive dashboards.

Research Software
Tabulation: Ascribe Coder  
Text Analysis: Ascribe CX Inspector