Business Research Services, Inc.


Chagrin Highlands - Renaissance Centre
26600 Renaissance Parkway
Cleveland, OH 44128 USA

: 888-831-5200 x 227
P2: 216-831-5200 x 221
FX: 216-292-3048
EM: Send Email


Ron Mayher

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Business Type
  • Data Collection - Qualitative
  • Data Collection - Quantitative
  • Field Management
  • Focus Group / Qualitative Facility
  • Full Service
  • Online Research Services
  • Online Surveys
  • Qualitative Consultant/Moderator
  • Research Supplier / Provider
  • Supplier / Provider
Data Collection Methodologies
Qualitative/Recruiting Services and Facilities
• Focus Group Facility
• Telephone Data Collection


One Source For All Your Information . . .

Full-service qualitative and quantitative services including telephone interviewing, focus groups, online surveys, mail surveys, mall intercepts and executive interviewing.

Focus group recruiting and moderating. Chagrin Highlands (Beachwood) area; 20 minutes from airport and downtown Cleveland at the I-217 and I-480 intersection (eastern suburbs). Excellent location for recruiting business professionals and all races, incomes, and ages of consumers.

B2B and consumer studies; political polling, school levies, and public opinions; customer loyalty, satisfaction, and defection; market share and benchmarking; advertising awareness and ad testing, etc.

Experience conducting research in healthcare, education, financial services, automotive, transportation, retail, manufacturing, and distribution.

Statistical analysis, data processing, conjoint analysis, database updating.

In business conducting and managing market research studies for more than 50 years.

Central Telephone Facility
# Stations: 20
International Coverage: Yes
CATI Stations: 20 with The Survey System - Creative Research Systems software
Multi-Lingual Interviewing: Spanish 
In-House Tabulations: Yes
In-House Programming: Yes
Recruiting Services
Recruit for: focus groups
central location studies 
Recruiting in-house: 10 recruiters on staff 
Database available: N/A names
Opt-In for:  
Recruit for:  
Study Types Recruit for: consumer
Description: Moderating and recruiting services per your specifications. References are available for high quality recruits and show rates. We specialize in blind recruiting outside our data base to eliminate over-used participants.
Focus Group Services
Facility Location: office building,office building, free standing facility with large parking lot  
Miles from Airport: 15  
# Rooms: 1 focus group room
Internet Access: Yes  
Focus Group Moderators: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 18 ' x 24 ' - 15 seats
Description: Viewing room is filled with rock and roll memorabilia to compliment the Hall of Fame downtown; owner on-site; convenient, private free standing suburban location with plenty of free parking. FocusVision.
Central Location Testing Facility
Viewing Capabilities: Yes
Computer/tablet/devices: 20 computer/tablet/devices with Survey System software
Internet Access: Yes
Off-Site/Remote Interviewing
In-Store Demos: w/ Store cooperation  
Taste Tests: w/ Store cooperation 
In-Store Audits: w/ Store cooperation 
Remote/Field Interviewing: For On-Site Assignments & Mystery Shopping
Description: We have conducted in-store studies for McDonald's and Giant Eagle Grocery Stores.
Research Software
Computer-Assisted Personal Interviewing (CAPI): Survey System  
Computer-Assisted Telephone Interviewing (CATI): Survey System  
Statistical Analysis: SPSS  
Tabulation: WinCross  
Web Survey (CAWI): Survey System