Consumer Research Laboratories


10624 9th Ave. Ct. S., Ste. A
Tacoma, WA 98444

: 253.537.1094
P2: 253.297.6599
FX: 253-531-4043
EM: Send Email


Denise Mandlin

Susan Mandlin
Vice Pres.

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Business Type
  • Data Collection - Qualitative
  • Data Collection - Quantitative
  • Field Management
  • Focus Group / Qualitative Facility
  • Online Research Services
  • Online Surveys
  • Sampling
  • Technology Provider
Data Collection Methodologies
Qualitative/Recruiting Services and Facilities
• Central Location Testing Facility (CLT)
• Focus Group Facility
• Recruiting


Covering the Pacific Northwest;comparative ADI to Seattle. Specializing in Central Location Testing: including, but not limited to product placements, taste testing, and package design. Direct web with high-speed internet access in all stations. Pre-recruiting for one-on-one interviewing, as well as focus group recruiting and facilitation complete with in-house videographer. Expertise in on-site interviewing using tablet, computer, and paper interviewing. High accessibility to military personnel. Excellent history with high-quality results. Working supervisors on-site. Deadlines always met. 35 years established. References available upon request.

Recruiting Services
Recruit for: focus groups
central location studies 
Recruiting in-house: 6 recruiters on staff 
Database available: 20,000 names
Opt-In for:  
Recruit for: own facility
client off-site location 
Study Types Recruit for: consumer
Executive, Military
Description: All recruiting done by experienced supervisors with a very low rejection and high show rate. High quality respondents.
Focus Group Services
Facility Location: stand alone  
Miles from Airport: 30  
# Rooms: 2 focus group rooms
Usability lab: 10 PCs with internet access  
Test kitchen: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 16 ' x 16 ' - 25 seats
Room 2: 14 ' x 16 ' - 20 seats
Description: We have recruited, organized and completed many focus groups for our clients. Very experienced staff able to handle any focus group needs that you may have. In-house videographer upon request.
Central Location Testing Facility
Test Kitchen: Yes 
Viewing Capabilities: Yes
Computer/tablet/devices: 10 computer/tablet/devices with Windows 10 software
Internet Access: Yes
Description: Extremely professional and experienced interviewers with supervisors always on-site for all studies. Quality respondents.
Off-Site/Remote Interviewing
In-Store Demos: w/ Store cooperation  
Taste Tests: w/ Store cooperation 
In-Store Audits: w/ Store cooperation 
Remote/Field Interviewing: For On-Site Assignments & Mystery Shopping
Door-to-Door Interviewing: Yes
Description: We have an experienced staff to handle any on-site project. Previous assignments include: Seattle-Tacoma International Airport, Costco, Starbucks, Microsoft,Target, McDonald's, Kinko's, Seahawks, Walmart, Casinos, Malls, PetCo, Safeway, Link Rail Seattle
Mall Location
Mall Name: The Pavillion
City, State, Country: Tacoma, WA
Phone: 253-537-1094 
Contact Name, Title: Susan or Denise Mandlin 
Enclosed Mall: Yes
Front Entrance Inside Mall: Yes
Distance from Airport: 35 miles
Number of Units in Mall: 154
Test Kitchen: Yes
Enclosed Interviewing Rooms: 4
Computers for interviewing: 4 available  
Internet Access: Yes
Mall Description:
Mall offers many unique specialty shops. Located in central Tacoma area. High traffic year around.