EurekaFacts, LLC

EurekaFacts, LLC

Headquarters
51 Monroe St.
Suite Plaza East 10
Rockville, MD 20850

: 240-403-4800
P2: 866-693-2287
EM: Send Email

Contacts

Jorge Restrepo
CEO
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Paul Schroeder
Chief Business Officer
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On the Web


www.eurekafacts.com
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Business Type
  • Data Collection - Qualitative
  • Data Collection - Quantitative
  • Field Management
  • Focus Group / Qualitative Facility
  • Full Service
  • Online Research Services
  • Online Surveys
  • Qualitative Consultant/Moderator
  • Research Supplier / Provider
  • Sampling
Specialties
Data Collection Methodologies
Qualitative
Qualitative/Recruiting Services and Facilities
• Focus Group Facility
• In-person Moderation/Analysis
• Recruiting
• Usability Lab
• Viewable In-Depth Interviews (IDIs)/Dyads/Tryads/Mini-Groups
Quantitative
• Telephone Data Collection
Quantitative Data Collection Services
• Computer-Assisted Telephone Interviewing (CATI)
• Design & Analysis
• Interactive Voice Response (IVR)
• Internet/Web Based Surveys
Interviewing Specialties by Audience
• Advertising
• Children/Tweens/Teens
• College Students
• Consumer Products/Services
• Education
• Healthcare (consumer health conditions)
• Minority/Low Incidence Segments - Hispanic
Related Services & Providers
• Minority or Female Owned Business
Research Methods
• Attitude/Usage
• Brand Research
• Satisfaction Surveys
• Segmentation
Social Media Research Services
• Analysis (Sentiment)
• Social Listening

 

Description
As the go-to multilingual, full-service research firm in the DC/Maryland/Virginia metro area, EurekaFacts specializes in recruiting hard-to-reach audiences, as well as complex commercial and governmental quantitative and qualitative studies. Connected to Rockville’s mass transit hub, we are easily accessible for clients and participants. Our facility has state-of-the-art multipurpose focus group rooms, cognitive interview and usability testing rooms, play testing/co-creation space, comfortable client lounges, a large multi-tiered viewing room, and an in-house multilingual call center. EurekaFacts is certified to ISO 20252, the international standard for market, opinion and social research.

Central Telephone Facility
# Stations: 75
CATI Stations: 75 with Proprietary software
Multi-Lingual Interviewing: Spanish, Russian, Korean, and Chinese 
In-House Tabulations: Yes
In-House Programming: Yes
Recruiting Services
Recruit for: focus groups
one-on-ones
central location studies 
Recruiting in-house: 10 recruiters on staff 
Database available: Yes
Opt-In for:  
Recruit for:  
Study Types Recruit for: consumer
business
nonprofits, associations, government, Hispanics, commercial
Description: EurekaFacts has expertise in recruiting hard-to-reach populations including Hispanic and other cultural participants, international students, teenagers, low-income populations, educators, school administrators, agency personnel, executives, physicians, and healthcare professionals.
Focus Group Services
Facility Location: office building  
Miles from Airport: 27  
# Rooms: 5 focus group rooms
Internet Access: Yes  
Usability lab: 30 PCs with internet access  
Focus Group Moderators: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 40 ' x 21 ' - 20 seats
Room 2: 21 ' x 24 ' - 20 seats
Room 3: 21 ' x 16 ' - 15 seats
Room 4: 8 ' x 13 ' - 4 seats
Room 5: 8 ' x 13 ' - 4 seats
   
Description: Located at Rockville Metro Station which also houses local bus routes and regional trains. Easy access for people with disabilities. High speed wireless internet. Offers mobile focus group facilities too.
Central Location Testing Facility
Viewing Capabilities: Yes
Computer/tablet/devices: 30 computer/tablet/devices
Internet Access: Yes
Description: Located at Rockville Metro Station which also houses local bus routes and regional trains. Easy access for people with disabilities. High speed wireless internet. Offers mobile focus group facilities too.
Off-Site/Remote Interviewing
In-Store Audits: Yes  
Remote/Field Interviewing: For On-Site Assignments & Mystery Shopping
Door-to-Door Interviewing: Yes
Research Software
Computer-Assisted Personal Interviewing (CAPI): Proprietary  
Computer-Assisted Telephone Interviewing (CATI): Proprietary  
Panel: Proprietary  
Statistical Analysis: SPSS, SAS, AnswerTree, Cognos, Map Info, Crystal  
Tabulation: SPSS, Proprietary, Access  
Text Analysis: Nvivo  
Web Survey (CAWI): Verint, SNAP, Proprietary