Issues and Answers Network, Inc.

Issues and Answers Network, Inc.

5151 Bonney Rd., Ste. 100
Virginia Beach, VA 23462

: 757-456-1100
FX: 757-456-0377
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Peter McGuinness
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Carla Lindemann
Chief Operating Officer
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Geri King
Field Director
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Business Type
  • Data Collection - Qualitative
  • Data Collection - Quantitative
  • Data Processing
  • Field Management
  • Focus Group / Qualitative Facility
  • Full Service
  • Online Surveys
  • Qualitative Consultant/Moderator
  • Related Support Services
  • Research Supplier / Provider
Data Collection Methodologies
Qualitative/Recruiting Services and Facilities
• In-person Moderation/Analysis
• Telephone Data Collection
Off-Site/Remote Interviewing
• Mystery Shopping
• Off-Site/Remote Intercepting
Quantitative Data Collection Services
• Computer-Assisted Telephone Interviewing (CATI)
• Data Entry/Data Processing/Tabulations
• Interactive Voice Response (IVR)
• Internet/Web Based Surveys
• Programming of CAPI/CATI Interviewing
• Questionnaire Design
Interviewing Specialties by Audience
• International Research and Services
Related Services & Providers
• Interactive Audience Response Systems
Research Methods
• International Research and Services


Issues & Answers Network, Inc. is an independent global marketing research firm providing everything from survey and sampling design, data collection (400 CATI stations in 6 US call centers and 160 CATI stations in Europe,) project management, to data analysis. Our international network of reliable alliance partners extends our research capabilities to Africa, Asia, Central America, South America, Western Europe, Eastern Europe, the Pacific Rim, and the Middle East. We also conduct online research as well as direct mail studies. We have 4 on-staff moderators for all your qualitative research needs. A snapshot of industries includes agriculture, alcoholic beverages, consumer durables, consumer packaged goods, insurance, pharmaceutical, financial services, travel and tourism, and IT/telecommunications.

Issues & Answers maintains the ONLY focus group facility in Va. Beach, VA. for all your qualitative research needs.

Central Telephone Facility
# Stations: 400
International Coverage: Yes
CATI Stations: 400 with WinQuery software
Multi-Lingual Interviewing: All International languages available  
In-House Tabulations: Yes
In-House Programming: Yes
Recruiting Services
Recruit for: focus groups
central location studies 
Recruiting in-house: 20 recruiters on staff 
Opt-In for:  
Recruit for:  
Study Types Recruit for: consumer
Description: We can recruit internationally for any qualitative need, i.e., focus groups, IDI's, and online community boards
Focus Group Services
Facility Location: office building  
Miles from Airport: 10  
# Rooms: 1 focus group room
Internet Access: Yes  
Focus Group Moderators: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 21 ' x 24 ' - 12 seats
Description: 4 Focus group moderators on staff.
Off-Site/Remote Interviewing
In-Store Demos: Yes  
In-Store Audits: Yes  
Remote/Field Interviewing: For On-Site Assignments & Mystery Shopping
Research Software
Computer-Assisted Personal Interviewing (CAPI): WinQuery  
Computer-Assisted Telephone Interviewing (CATI): WinQuery  
Statistical Analysis: SPSS  
Tabulation: WinCross, Uncle  
Web Survey (CAWI): Proprietary