Product Dynamics / Division of RQA, Inc.


10608 W 163rd Place
Orland Park, IL 60467

: 708-364-7060
FX: 708-364-7061
EM: Send Email


Candy Wysock
Business Development Mgr

Judy Lindsey
VP/General Mgr.

Bryson Bolton
Sensory & Consumer Research Manager

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Business Type
  • Data Collection - Qualitative
  • Data Collection - Quantitative
  • Data Processing
  • Field Management
  • Focus Group / Qualitative Facility
  • Full Service
  • Online Research Services
  • Qualitative Consultant/Moderator
  • Research Supplier / Provider
  • Sampling
Data Collection Methodologies
Qualitative/Recruiting Services and Facilities
• Central Location Testing Facility (CLT)
• Focus Group Facility
• Home Use Test/Product Placement
• Recruiting
• Test Kitchen Facility
• Viewable In-Depth Interviews (IDIs)/Dyads/Tryads/Mini-Groups
Quantitative Data Collection Services
• Design & Analysis
Interviewing Specialties by Audience
• Children/Tweens/Teens
• Consumer Products/Services
• Fifty+/Seniors/Elderly
• Minority/Low Incidence Segments - Black/African American
• Minority/Low Incidence Segments - Hispanic
• New Products
Related Services & Providers
• Field Management
• Survey/Cross Tabulation/Statistical Software
Research Methods
• Research Consultation
• Taste Tests/Sensory Tests


Full-service consumer research, sensory, & product development provider. The Research team has extensive experience with questionnaire development and reporting actionable research findings, as well as qualitative moderating. Sensory testing includes descriptive and discrimination panels, led by our in-house sensory scientist. Two multipurpose rooms (seat 52 & 28); 42 PCs w/ SIMS software for questionnaire responses. Two focus group rooms w/tiered viewing (seat 15 & 10) & remote controlled recording via DVD (streaming available). Modern consumer test kitchen w/adjacent secured conference/tasting room. Four one-on-one interview rooms w/viewing & recording. Client lounge w/remote controlled viewing, internet access, TV, Wifi. Sensory/usability lab w/12 independent stations. Two fully-equipped commercial kitchens w/adjacent secured tasting rooms; two product development labs. In-house recruiting, supervised on-site w/experienced staff. Constantly updated & rescreened respondent database (30,000+). Loading dock for large items/displays. IT & AV support onsite.

Central Telephone Facility
# Stations: 20
Multi-Lingual Interviewing: Spanish 
In-House Tabulations: Yes
In-House Programming: Yes
Recruiting Services
Recruit for: focus groups
central location studies 
Recruiting in-house: 80 recruiters on staff 
Database available: 30,000 names
Opt-In for:  
Recruit for: own facility  
Study Types Recruit for: consumer
Description: In-house screening and re-screening of all respondents.
Focus Group Services
Facility Location: stand alone building w/large parking lot  
Miles from Airport: 23  
# Rooms: 3 focus group rooms
Internet Access: Yes  
Usability lab: 42 PCs with internet access  
Test kitchen: Yes
Focus Group Moderators: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 30 ' x 20 ' - 15 seats
Room 2: 20 ' x 14 ' - 8 seats
Room 3: 16 ' x 12 ' - 8 seats
Description: Tiered viewing (seat 15/10) w/remote controlled recording. Consumer kitchen. Client lounge. Ample parking.
Central Location Testing Facility
Test Kitchen: Yes 
Viewing Capabilities: Yes
Computer/tablet/devices: 42 computer/tablet/devices with SIMS software
Internet Access: Yes
Description: Client lounge w/remote controlled viewing, internet access, TV, Wifi. IT/AV support in-house.
Off-Site/Remote Interviewing
In-Store Demos: w/ Store cooperation  
Taste Tests: w/ Store cooperation 
In-Store Audits: w/ Store cooperation 
Remote/Field Interviewing: For On-Site Assignments & Mystery Shopping
Research Software
Panel: ARCS (Recruiting)  
Project Management: SIMS (Data Collection)  
Statistical Analysis: SAS, Excel Stats  
Tabulation: Wincross  
Web Survey (CAWI): SIMS