S C I

 

Headquarters
4511 Jamestown Avenue
Baton Rouge, Louisiana 70808

: 225-928-0220
FX: 225-924-1174
EM: Send Email

Contacts

John Boston
President

Stephanie Wald
Research Administrator

Mary McDonald
Director of Client Services

On the Web

http://www.surveycommunications.com/tour

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Business Type
  • Data Collection - Qualitative
  • Data Collection - Quantitative
  • Data Processing
  • Focus Group / Qualitative Facility
  • Full Service
  • Online Research Services
  • Online Surveys
  • Qualitative Consultant/Moderator
  • Research Supplier / Provider
  • Transcription Services
Specialties
Data Collection Methodologies
Qualitative
Qualitative/Recruiting Services and Facilities
• Focus Group Facility
Related Services & Providers
• Internet/Web Based Survey Software

 

Description
SCI provides strategic data collection and tabulation services (via telephone and proprietary web-based research) for clients across America. We are one of the most technologically advanced field service firms in the country. In addition to our 70-station CATI (Computer Assisted Telephone Interviewing) center, we have the LARGEST focus / jury group facility in Louisiana, with three meeting rooms and a 14-person observation room. Our traditional focus group room, behind one-way glass, seats up to 15 participants plus a moderator. We have two other rooms for 20 to 50 participants. From our central observation room, clients can monitor all participants from behind one-way glass or viewing 5 video screens (using wireless headsets for audio). We also offer streaming video via Focus Vision. SCI occupies a free-standing, two-story brick building with adequate, well-lit parking, located at the geographic center of Baton Rouge.

Central Telephone Facility
# Stations: 70
CATI Stations: 70 with Crossbow (proprietary) software
Multi-Lingual Interviewing: English, Spanish 
In-House Tabulations: Yes
In-House Programming: Yes
Recruiting Services
Recruit for: focus groups
one-on-ones
central location studies 
Recruiting in-house: 45 recruiters on staff 
Database available: 19,100 names
Opt-In for:  
Recruit for: own facility
client off-site location 
Study Types Recruit for: consumer
business
Mock Jury Groups
Description: Louisiana has a wonderful and colorful history AND residents who have difficult names to pronounce (Hebert is pronounced A-bear, NOT Hee-bert). SCI will get it right, no matter what.
Focus Group Services
Facility Location: office building, free standing building  
Miles from Airport: 6  
# Rooms: 3 focus group rooms
Usability lab: 24 PCs with internet access  
Test kitchen: Yes
Focus Group Moderators: Yes
One-on-one, In-depth interviewers: Yes
Focus Group Room(s):  
Room 1: 23 ' x 14 ' - 13 seats
Room 2: 28 ' x 25 ' - 50 seats
Room 3: 21 ' x 12 ' - 25 seats
   
Description: SCI's focus group facility is the largest in Louisiana. Our three focus group meeting rooms are viewed through one-way glass, live video feed on 5 monitors, or Focus Vision.
Central Location Testing Facility
Test Kitchen: Yes 
Viewing Capabilities: Yes
Computer/tablet/devices: 24 computer/tablet/devices with Crossbow (proprietary) software
Internet Access: Yes
Description: Located in Baton Rouge (Louisiana's capital city), SCI has the largest market research facility between Houston, TX and Jacksonville, FL.
Off-Site/Remote Interviewing
In-Store Demos: Yes  
Taste Tests: Yes  
In-Store Audits: Yes  
Remote/Field Interviewing: For On-Site Assignments & Mystery Shopping
Research Software
Computer-Assisted Personal Interviewing (CAPI): Crossbow (proprietary)  
Computer-Assisted Telephone Interviewing (CATI): Crossbow (proprietary)  
Mobile: Crossbow (proprietary)  
Panel: Crossbow (proprietary)  
Project Management: Crossbow (proprietary)  
Social Media: FaceBook  
Statistical Analysis: Crossbow (proprietary)  
Tabulation: Crossbow (proprietary)  
Text Analysis: Crossbow (proprietary)  
Web Survey (CAWI): Crossbow (proprietary)