Campos

Campos

Headquarters
960 Penn Avenue
12th floor
Pittsburgh, PA 15222 United States

: 412-471-8484
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Kelli Best
Director‚ Field and Fulfillment

Barb Theobald
COO

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Blog: How to Think About the Brand-Customer Experience Relationship by Stephanie Zanin, Director of Strategy Services
Published 12/15/2017
Just as organizations realized, over four decades ago, that a deep understanding of brand could provide significant financial value to organizations, so it is with customer experience planning today. Recent studies by Gartner, Forrester, and Maritz all indicate the leading organizations are more than doubling their investment in understanding and planning their customer experiences compared to the previous five-year period.
Read on the Blog